Shipping policy
Product Information: All of our products are made of cotton and polyester of different weights (4.0 - 8.0 oz/yd² (142 - 271.25 g/m²)). Product sizes and dimensions are available on our website.
Delivery Information: Shipping costs are calculated based on the location and quantity of products, and the exact amount will be displayed during checkout. The following shipping options are available:
- Economy: The most affordable option with a longer delivery time.
- Standard: A balanced option in terms of cost and delivery speed.
- Express: The fastest option with the highest costs.
The delivery time depends on the selected option and will be specified during the checkout process.
Order Processing Time: Your order will be processed as quickly as possible to ensure it is ready for shipping. Our team strives to process all orders in the shortest possible time.
Customs Duties: All costs associated with customs duties are calculated by the customs regulations of the country to which the goods are shipped. The buyer is responsible for paying customs duties and any other related costs.
Returns and Complaints: If you are not satisfied with the purchased product, you have a period of 14 calendar days to return it. The product being returned must be in its original condition, unused, undamaged, and in its original packaging. The cost of returning the product is the buyer's responsibility.
If you notice any physical damage to the purchased product, please contact us via email at support@fashion-nt.com within 24 hours of receiving the goods. In the case of physical damage not caused by the buyer, the product will be returned, and the buyer will be refunded.
Refund Policy: A refund will be approved after we inspect the condition of the returned product. If the return is approved, the money will be refunded to your original payment method.
In case of loss of goods during transport, please contact our support service at support@fashion-nt.com so we can find a solution for you.